Last Updated: 15th September 2019
Other links: 30 Days
The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Videshi Traveller and the terms "Visitor” ”User” refer to the users.
Refund Policy
We are ViDeshi Traveller and we are committed to protecting and respecting your privacy. This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data, how we will treat it and the cookies that we use. By visiting https://videshitraveller.com, you are accepting and consenting to the practices described in this policy.
PRIVACY POLICY:
For the purpose of the General Data Protection Regulation “GDPR” (the Act), the data controller is ROHITASH REPSWAL.
INFORMATION WE COLLECT FROM YOU:
We will collect and process the following data about you:
Information you give us: This is information about you that you give us by filling in forms on our site by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and Debit/credit card information.
Information we collect about you: With regard to each of your visits to our site we will automatically collect the following information:
• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
COOKIES:
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy below.
USES MADE OF THE INFORMATION
We use the information you give to us and the information we collect about you in the following ways:
• To carry out our obligations arising from any contracts entered into between you and us, and to provide you with the information and services that you request from us;
• To provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
• To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please contact us;
-> To allow you to participate in interactive features of our service when you choose to do so;
-> To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising;
-> To notify you about changes to our service;
-> To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
-> To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
-> As part of our efforts to keep our site safe and secure;
-> Information we receive from other sources: We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
You agree that we have the right to share your personal information with:
-> Any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries.
-> Selected third-parties including Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you, including any third-party payment providers;
-> Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 300 Women aged under 35 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, men in Tm1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience;
-> Analytics and search engine providers that assist us in the improvement and optimisation of our site.
-> We will disclose your personal information to third parties:
-> In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
-> If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
-> If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply and other agreements or to protect the rights, property, or safety of the company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
For International Users:
Videshi Traveller's Services are controlled, Operated and administrated from Headquarters New Delhi (India). If you access or use the service from a location outside the India, you are responsible for compliance with all local laws.
Google Analytics:
See http://www.google.com/policies/privacy/partners/ for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here: https://tools.google.com/dlpage/gaoptout
Hotjar:
See https://www.hotjar.com/privacy/ for information about how Hotjar uses the information it receives and how you can control the information provided to Hotjar. To prevent your data from being used by Hotjar, you can opt-out here: https://www.hotjar.com/legal/compliance/opt-out
Promotional emails:
To unsubscribe from promotional emails please click the unsubscribe link included in the footer of all of the promotional emails or log in to update your Notification Settings. By unsubscribing, you will be removed from our promotional email list and you will no longer receive any communications from us, including emails pertaining to the Services.
Email tracking:
To disable our web beacons you may turn images “off” in your email client (e.g., Outlook, Gmail).
Advertising platforms:
To edit your information and ad preferences on major marketing platforms, you will need to visit each platform. The following is a list of locations where this can be done:
Facebook/Instagram:
Read Facebook & Instagram terms.
https://www.facebook.com/help/247395082112892
https://www.facebook.com/ads/about/
https://www.facebook.com/ads/preferences/
https://help.instagram.com/1415228085373580
Google:
https://adssettings.google.com
https://support.google.com/ads/answer/2662922
Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
WHERE WE STORE YOUR PERSONAL DATA:
The data that we collect from you will be transferred to and stored at, a destination outside the European Economic Area (“EEA”). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any direct payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS:
You have the right to request deleting of your personal data at any time.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION:
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
COOKIES POLICY:
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance Cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Affiliate tracking Cookies: These cookies record your visit to our website and any subsequent purchases, they do not identify any individual. This information will be shared with our affiliate platform providers.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 180 days.
CHANGES TO THIS POLICY:
Any changes we make to our privacy and cookies policy in the future will be posted on this page.
CONTACT:
Questions, comments, and requests regarding this privacy policy are welcomed and should be emailed us at [email protected]. Or you can mail to our ViDeshi Traveller headquarter.
DIGI SQUARE PRIVATE LIMITED
RZ -1/1 1st floor Indra Park , Near SHIV MANDIR, UTTAM NAGAR.
West Delhi – 110059
Unsubscribe Instructions:
If you no longer wish to receive marketing and promotional emails from ViDeshi Traveller, please click the unsubscribe link included in the footer of all of our emails.
EFFECTIVE DATE: This Privacy Notice is effective as of September 15, 2019